http://www.neonlightssigns.info/cashier-service-sign/
Cashier Service Sign
Do women even prefer/expect or require that men make the first move while the woman is a customer server?
Do women even while they are working in customer service and as cashiers still expect or require the man to show the first sign of interest (obviously assuming she's interested in him)?
It would seem as such; these women are still normal women like any other, so surely they'd have similar ways in approaching dating. But do women while on clock as a customer server often actually resent when men (whom they find attractive) show no interest in her? -To the point where some of these women will avoid pleasantries with the men even if it means kind of regressing on their customer service obligations? (E.g., not saying "Hello", not saying "thank you", not smiling, etc..) You know, the same things that women do normally when a man they are interested in shows what appears as obvious disinterest.
Lynn and a few other women obviously misread the question- the men are the ones NOT INTERESTED in the women here.
That's really interesting. I think customer service is universally "iffy".
I worked in a retail store for a half year, and was horribly embarrassed that an important part of my job was to stand in the front of the store and greet people who walked in. It made me mad when they looked at me and ignored me, because I've been used to being treated like an important person, and it really made me mad when men looked at me and kept looking. There ARE differences between work persona and other personas. I finally got comfortable by treating people as if they were guests at my open house, store sales went way up, and people assumed I was the owner, which amused the store manager to no end. There is something uncomfortably servile about customer service that does clash with the way women are treated socially. It is shaming for a woman to be "too friendly".
If you are manager of a business that employs female customer service representatives, you can get around that by providing obvious work uniforms or nametags and training your people, by which I mean teaching them how to greet customers and practicing with them a lot. Professional courtesy can be trained, and "uncontaminated" by sexual flirtatiousness.
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30053 Led Open Sign Cashier Cash Service Shop 12"x6" |  |
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PRINZING Out of Service Sign $14.5 PRINZING Out of Service Sign may be used in a sink basin, over a stall door, or on a urinal. Poly material. 6" flange. Color: yellow. |
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Husky Service Vintage Sign by SignPast $68.4 SignPast Vintage Signs in stock now! Read Husky Service Vintage Sign by SignPast customer reviews. AutoAccessoriesGarage.com has the best selection of SignPast Garage Accessories at the lowest prices around. Husky Service Vintage Sign by SignPast are chosen by auto enthusiasts everywhere to personalize their vehicles. Husky Service Vintage Sign by SignPast available now at AutoAccessoriesGarage. |
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Scooter Works Vespa Service Sign $22.13 " Nice, top quality metal sign sporting the original Vespa Service logo. Make your cluttered scooter garage an official dealer shop for under $30! Approx. 15 in. x 12 in." |
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Meyda Tiffany 67401 Cashier Custom Sign $5616 Meyda offers an extensive line featuring thousands of styles from accent pieces to masterpieces. Many of Meyda s lighting designs were inspired by the works of Louis Comfort Tiffany Dirk Van Erp Gustav Stickley Philip Julius Handel Pairpoint and Duffner Kimberly Studios Charles Rennie Mackintosh. Some have been handcrafted of copperfoil and reversepainted art glass porcelain jadestone mica and other fine mediums. Others were influenced by popular art movements: Arts and Crafts Prairie Lodge Mission Bungalow Victorian Nouveau Gothic Southwest and Deco. The firm s extensive line includes table and floor lamps ceiling pendants flush and semiflush mounted ceiling fixtures chandeliers wall sconces windows fireplace screens furniture and more. With one of the industry s most extensive new product development programs Meyda creates scores of new designs weekly. . Color: Beige and Light Blue. Width: 72 . Height: 24 . Theme: Victorian Tiffany Art Glass. |
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TOEFL listening test 306
Growing your Business One Customer at a Time
The People aspect of business is really what it is all about. Rule #1: Think of customers as individuals. Once we think that way, we realize our business is our customer, not our product or services. Putting all the focus on the merchandise in our store, or the services our corporation offers, leaves out the most important component: each individual customer.
Keeping those individual customers in mind, here are some easy, down-home steps-to-remember when you want to keep ’em coming back!
1. Remember there is no way that the quality of customer service can exceed the quality of the people who provide it. Think you can get by paying the lowest wage, giving the fewest of benefits, doing the least training for your employees? It will show. Companies don’t help customers….people do.
2. Realize that your people will treat your customer the way they are treated. Employees take their cue from management. Do you greet your employees enthusiastically each day; are you polite in your dealings with them; do you try to accommodate their requests; do you listen to them when they speak? Consistent rude service is a reflection not as much on the employee as on management.
3. Do you know who your customers are? If a regular customer came in to your facility, would you recognize them? Could you call them by name? All of us like to feel important; calling someone by name is a simple way to do it and lets them know you value them as customers. Recently I signed on with a new fitness center. I had been a member of another one for the past ten years, renewing my membership every 6 months when the notice arrived. I had been thinking about changing, joining the one nearer my home and with more state-of-the-art equipment. So when the renewal notice came, I didn’t renew. That was 8 months ago. Was I contacted by the fitness center and asked why I did not renew? Did anyone telephone me to find out why an established customer was no longer a member or to tell me they missed me? No and No. My guess is they don’t even know they lost a long-time customer, and apparently wouldn’t care.
4. Do your customers know who you are? If they see you, would they recognize you? Could they call you by name? A visible management is an asset. At the Piccadilly Cafeteria chain, the pictures of the manager and the assistant manager are posted on a wall at the food selection line and it is a policy that the manager’s office is placed only a few feet from the cashier’s stand at the end of that line, in full view of the customers, and with the door kept open. The manager is easily accessible and there is no doubt about “who’s in charge here”. You have only to beckon to get a manager at your table to talk with you.
5. Go the extra mile. Include a thank-you note in a customer’s package; send a birthday card; clip the article when you see their name or photo in print; write a congratulatory note when they get a promotion. There are all sorts of ways for you to keep in touch with your customers and bring them closer to you.
6. Are your customers greeted when they walk in the door or at least within 30-40 seconds upon entering? Is it possible they could come in, look around, and go out without ever having their presence acknowledged? It is ironic it took a discount merchant known for price, not service, to teach the retail world the importance of greeting customers at the door. Could it be that’s because Sam Walton knew this simple but important gesture is a matter of respect, of saying “we appreciate your coming in,” having nothing to do with the price of merchandise?
7. Give customers the benefit of the doubt. Proving to him why he’s wrong and you’re right isn’t worth losing a customer over. You will never win an argument with a customer, and you should never, ever put a customer in that position.
8. If a customer makes a request for something special, do everything you can to say Yes. The fact that a customer cared enough to ask is all you need to know in trying to accommodate her. It may be an exception from your policy, but (if it isn’t illegal) try to do it. Remember you are just making one exception for one customer, not making new policy. Mr. Marshall Field was right-on in his famous statement: “Give the lady what she wants.”
9. Are your associates properly trained in how to handle a customer complaint or an irate person? Give them guidelines for what to say and do in every conceivable case. People on the frontline of a situation play the most critical role in your customer’s experience. Make sure they know what to do and say to make that customer’s experience a positive, pleasant one.
10. Want to know what your customers think of your company? Ask them! Compose a “How’re We Doing?” card and leave it at the exit or register stand, or include it in their next statement. Keep it short and simple. Ask things like: what it is they like; what they don’t like; what they would change; what you could do better; about their latest experience there, etc. To ensure the customer sends it in: have it pre-stamped. And if the customer has given their name and address, be sure to acknowledge receipt of the card.
Remember that the big money isn’t as much in winning customers as in keeping customers. Each individual customer’s perception of your company will determine how well you do this.
About the Author
Liz Tahir is an international marketing consultant, speaker, and seminar leader, whose mission is to help companies be more effective and profitable. Based in New Orleans, LA, USA, she can be contacted at (504)-569-1670; liz@liztahir.com; http://www.liztahir.com.
